Our dedicated service, based in the UK, can be accessed 24 hours a day and
is staffed by highly enthusiastic and trained operators, who take time and effort to fullyunderstand the nuances of each individualclient’s requirements.

We utilise a bespoke IT system to record, track, prioritise and issue work and PPM requests to our site based and mobile operatives. Our trained operators record all service requests and faults, requesting accurate details at the outset, thereby allowing our response to be  “right first time” which promotes rapid rectification times.

Our helpdesk can be contacted by telephone, letter, fax or email and is the first point of contact for all our client’s general enquiries.