Leisure

Leisure facilities run by people who understand both sides of the operation.

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At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company.

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Commercial Leisure Services

Professional, Customer-Focused Leisure Services

GFM offer a professional, customer focused leisure service ‘encouraging an active lifestyle no matter your age, ability or experience’. This is at the heart of our delivery. GFM provides leisure management services to clients with swimming pools, fitness suites and sports facilities.
We are responsible for management and supervision of services, health and safety management, sales and marketing strategy, customer retention, insights and feedback, cleaning and housekeeping, maintenance, and community programming. GFM adopts the principles of continuous improvement and best practice to ensure a safe, enjoyable and beneficial service to meet both the client and user’s needs. We hold Quest and RLSS ATC accreditation.

Safety Programmes

Implement safety protocols using mitigate risks and ensure project success.

Real-Time Visibility

Implement safety protocols using mitigate risks and ensure project success.

Workflows & Reporting

Implement safety protocols using mitigate risks and ensure project success.

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Testimonials

The first phase of the CQC visits have now been completed and I am very pleased to say that the NCfMH has stood up to the challenge in relation to estates & facilities services. There have been very few and then only minor comments raised in terms of the environment and so far, GFM have performed in the upper quartile when compared to the overall Trust estate. I would like to thank you and your team on the ground for working so very hard to turn what previously was a challenging perception about FM on site into a positive experience. I have heard senior clinical colleagues mention the dedication and desire of the whole GFM team to provide a good service to our patients, staff and visitors. I certainly echo their comments and I would like to thank you all for such a fantastic outcome.

In-House Leisure Services

Running a Leisure Facility Is a Specialist Job

Leisure operations sit awkwardly between hospitality and heavy plant management. The customer-facing side needs trained instructors, clean changing rooms, a working booking system and a reception team that can handle complaints. The back-of-house side needs pool plant operatives, water testing to PWTAG standards, ventilation and humidity control, and proactive maintenance on equipment that runs sixteen hours a day, seven days a week. GFM provides both. We staff and run leisure centres, swimming pools, gyms and sports facilities for local authority, education and private clients, with safety-critical compliance handled by named, qualified personnel. Programming and class scheduling, membership management, and event hire all sit inside the same contract.

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Case Studies

See Our Work for Yourself

Lanchester Road Hospital

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